8.5.218.03

Workforce Management Server Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
12/21/20	Update					X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

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Workforce Managment

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• An improvement to WFM Server logging provides additional detailed information about the processing of Calendar items that are in Preferred status and flagged as wait-listed when the [Log] x-LogCalServiceTrace option is set to true. (WFM-33500)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.218.03.