BatchRequest
Section: CalendarService
Default Value: true
Valid Values: true, false
Changes Take Effect: Immediately
Dependencies: None
Specifies how WFM Server processes multiple time-off requests submitted simultaneously by a single agent.
If this option value is set to true, WFM Server processes these time-off items in one batch. If set to false, WFM Server processes these time-off items one-by-one.
8.5.212.01
Workforce Management Server Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 08/02/18 | Update | X |
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What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
WFM Server now respects the value 0 for the [CalendarService] BatchRequest configuration option when the schedule is updated because a Time-Off Calendar item is granted. Previously in this scenario, WFM Server ignored this setting. (WFM-30459)
Error messages no longer display when Supervisors select historical Time-Off rules in WFM Web for Supervisors that have assigned Time-Off types that are no longer associated with an agent’s site. Previously in this scenario, Supervisors would see the error message An unexpected issue occurred while processing this request in the Agent >Time Off tab. (WFM-27251)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.212.01.