This page was last edited on April 6, 2020, at 18:30.
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Outbound Contact components can be started and stopped through or Solution Control Interface (SCI) or Genesys Administrator according to the specified starting and stopping sequence in the Outbound Solution object.
Note: | Instructions in the section are based on starting using SCI. |
By starting the Outbound Contact solution, you start the components that make up that solution.
Start
Note: | Because many components are shared by several solutions, some Outbound Contact components may have the status Started before the solution is started. |
End
There are three ways to stop all servers in Outbound Contact using SCI:
You can also stop components individually. See the next sections.
Note: | Stopping the solution does not stop OCM; You must stop OCM manually (see Starting and Logging In to Outbound Contact Manager).
Warning: If you are using Genesys Administrator, because it is a web application, you log out and close the browser window. |
Start To stop CPD Server using SCI:
End
Start To stop CPD Proxy Server using SCI:
End
Start To stop OCS in SCI:
For more information, see Framework Solution Control Interface Help. To view the Help file, open SCI, and then launch the Help file.
End