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8.5.218.23

Workforce Management Server Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
08/25/21 Update X


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Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issue:


WFM has improved the time it takes to insert time off into the schedule. Previously, this could take an unacceptably long time, if Multi-Site Activity limits were configured for that Time-Off type. (WFM-34410, WFM-33719)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.218.23.

This page was last edited on August 25, 2021, at 12:45.
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