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8.5.218.15

Workforce Management Server Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
06/14/21 Update X


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Workforce Managment

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What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


WFM API clients can now log in successfully when using the correct credentials. Previously, user logins sometimes failed when using versions older than WFM API 8.x. (WFM-34030)


WFM no longer incorrectly auto-declines overtime bids when the requested overtime overlaps existing schedules from the previous or next day. (WFM-33960)


WFM now correctly calculates Schedule State Group (SSG) daily total hours. Previously, SSG daily total hours were sometimes calculated incorrectly when the time zone was changed. (WFM-33792)



Upgrade Notes

No special procedure is required to upgrade to release 8.5.218.15.

This page was last edited on June 14, 2021, at 21:05.
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