Jump to: navigation, search

8.5.218.02

Workforce Management Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
12/11/20 General X


Helpful Links

Releases Info


Product Documentation

Workforce Managment

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


WFM now consistently saves changes to agent properties. Previously, WFM sometimes failed to save changes to agent properties if a time-off type assigned to the agent's time-off rule was recently deleted. (WFM-33478)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.218.02.

This page was last edited on December 11, 2020, at 14:18.
blog comments powered by Disqus