8.5.217.10

Workforce Management Server Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
01/08/21	Hot Fix						X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Managment

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• An improvement to WFM Server logging provides additional detailed information about the processing of Calendar items that are in Preferred status and flagged as wait-listed when the [Log] x-LogCalServiceTrace configuration option is set true. (WFM-33518)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.217.10.