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Workforce Management Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
08/28/15 Hot Fix X

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Workforce Management

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What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

WFM Server now successfully imports Performance data when the data set contains only a few items. Previously in this scenario, the request status was reported as unsuccessful in the log and no data appeared in the database. (WFM-23553)

The Skills synchronization process now works correctly (as designed). Previously, the Skills synchronization process stopped working when the synchronization level changed from 0 to 2. (WFM-23526)

The Time-Off type description now appears correctly in the Calendar Audit report after it is edited and saved to the WFM database. Previously in this scenario, a different Time-Off type description appeared in the report, instead of the correct description.

When supervisors or agents make changes and save Time-Off type descriptions using a previous WFM Server release, they will now appear as recorded. (WFM-23517)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on April 27, 2016, at 00:29.
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