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8.5.003.24

Workforce Management Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
02/05/16 Hot Fix X

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Workforce Management

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What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


WFM now presents Scheduled Overtime correctly when Multi-Site Activities (MSA) have assigned time zones that are different from the time zones of the Single-Site Activities (SSA) that make up the MSA, or any activity (MSA or SSA) has a selected granularity greater than 15 minutes. Previously, this data was incorrectly aggregated, which affected the presentation of the Scheduled Overtime statistic. (WFM-25238)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.003.24.

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This page was last modified on April 26, 2016, at 16:04.