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Workforce Management Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
02/05/16 Hot Fix X

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Workforce Management

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What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

WFM now presents Scheduled Overtime correctly when Multi-Site Activities (MSA) have assigned time zones that are different from the time zones of the Single-Site Activities (SSA) that make up the MSA, or any activity (MSA or SSA) has a selected granularity greater than 15 minutes. Previously, this data was incorrectly aggregated, which affected the presentation of the Scheduled Overtime statistic. (WFM-25238)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on April 27, 2016, at 00:04.
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