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8.5.003.02

Workforce Management Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
12/22/14 Hot Fix X

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Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


In multi-skill scenarios, WFM Server now schedules meetings that are longer than 15 minutes and have more than one agent. Previously in multi-skill scenarios, WFM Server's Meeting Scheduler sometimes generated an internal error. (WFM-22383)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.003.02.

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This page was last modified on April 26, 2016, at 15:03.