Downloading LFMT

Follow these steps to download LFMT:

1. Login to My Support.
2. Click Continue to your Dashboard button.
3. On the Dashboard screen, select the Apps and Tools tile.
4. On the Apps and Tools screen, select the Log File Management Tools tile.
5. On the Genesys Care Log File Management Tool screen, click Download LFMT link.
6. On the Terms and Conditions screen, click the checkbox to accept the Terms and Conditions, and click Download.
7. On the zip screen, click Download again.

The result of the above is a locally downloaded LFMT_8.5.104.00.zip file.