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Recommendation about Database Retention Periods

SUMMARY: Reporting Server DB settings can affect performance.

The Genesys Voice Platform 8.1 User's Guide and the Genesys Voice Platform 8.5 User's Guide both require this revision:

CHAPTER: Chapter 14: Configuring the Reporting Server
SECTION: Configuring Database Retention Policies
ADD THIS NOTE below Table 34: Default Maximum Units, by Granularity Level on page 274:

Genesys recommends using default values for Reporting Server database retention parameters. Using higher retention periods may have impact on RS performance and therefore not supported.
This page was last modified on June 10, 2015, at 15:57.


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