Field Codes in Knowledge Manager
Using Field Codes includes:
- Procedure‚ Creating Field Codes
- Procedure‚ Inserting Field Codes into a Standard Response
Knowledge Manager separates the task of creating field codes from the task of creating standard responses. This allows you to create complex field codes that include multiple objects, formulas, and constants (see Using Complex Field Codes for an example). You can then use these complex field codes in multiple standard responses.