The Attachments Tab

The Attachments tab displays a list of attachments to the standard response, as shown in "The Attachments Tab."

The Attachments Tab

On this tab you can do the following:

• To add an attachment, click New Attachment. Browse to the file that you want to attach, then select it.
  
• To remove an attachment, select it, then click Remove.
  
• To view an attachment, select it, then click Open (you cannot double-click on the attachment name to view it).
  




Important
This opens the attachment for viewing only. You cannot save any changes that you make to the attachment.