SIP Feature Server Administration Guide

SIP Feature Server enables you to provision users and manage devices, mailboxes, and voicemail. You can also set up the dial plan that governs call disposition.

SIP Feature Server can be administered using Genesys Administrator Extension (GAX) with Feature Server plugin installed. For supported versions of GAX and Feature Server plugins that can be used with a particular Feature Server version, refer SIP Feature Server Release Notes.

Some tasks, such as user and user group creation, can occur only in Genesys Administrator.

If your environment administers the dial plan through SIP Server, the GAX interface does not display the dial plan.

Voice prompts for the Telephone User Interface (TUI) are available in 13 language variants: English (UK, US, and AU), Spanish (Spain and Latin America), German, French, Italian, Japanese, Brazilian Portuguese, Russian, Chinese, and Korean.

Users and DNs

Provision users and manage devices.

• Provision users
• Find Me Follow Me
• Provision user groups
• Provision DNs

Devices

Manage SIP devices

Voicemail

Enable voicemail and set up mailboxes and voicemail profiles.

• Set up mailboxes
• Manage voicemail notifications
• Manage voicemail profiles
• Manage voicemail deposits
• Manage mailbox counters

Dial Plan

Administer the dial plan.

• Create partitions
• Create calling profiles
• Create forwarding profiles
• Edit dial plan settings

Maintenance

Maintain your Feature Server installations.

• Start Feature Server
• Stop Feature Server
• Upgrade Feature Server

Cassandra Database Maintenance

Maintain your Cassandra database.

• Back up and restore Cassandra data
• Maintain your Cassandra database
• Remove a Cassandra cluster node
• Reimport Cassandra data

Important

SIP Feature Server’s UI has been deprecated from version 8.1.201.83 dated 09/14/16, and is not supported any further. Therefore, all administrative tasks must be performed using GAX.