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Creating Call Forwarding Profiles
Use forwarding profiles to set general forwarding options that you can apply to groups of users.
To create or edit a forwarding profile:
- Log into GAX as an administrator (GAX IP address:port/gax).
- Under Operations > SIP Voicemail & Call Settings > Dial Plan > Forwarding Profiles, click New to create a forwarding profile, or click the name of the profile that you want to edit.
- Enter the profile details. The Profile ID is set automatically when you save a new profile.
|Profile Name||Name the profile to distinguish it from other profiles.|
|Call Settings Enabled||No disables call forwarding. All calls ring through according to the dial plan. Users cannot view any call forwarding options.|
|Use External Destinations||Yes enables call forwarding to any phone number. No restricts destinations to recognized internal phone numbers only.|
|Maximum Number of Destinations||Sets the maximum number of destination sets available in Find Me Follow Me forwarding.|
|Find Me Follow Me Enabled||Yes enables calls to be forwarded to multiple destinations according to the Find Me Follow Me rules set for each user.|