Web Services and Applications Release Notes
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This release contains the following new feature and enhancement:
- Support for CentOS Linux 7. See the Web Services and Applications page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all supported operating systems.
This release contains the following resolved issues:
Workspace Web Edition
For Callback Outbound interactions in preview mode, the Done button is now available as expected if an agent cancels or rejects the record. Previously, the Done button was missing if the agent opened the reschedule view before cancelling or rejecting the record. (HTCC-30541)
Workspace no longer becomes stuck for consulted agents if the consulting agent marks the chat as Done while the consultation chat is still active. (HTCC-30244)
No special procedure is required to upgrade to release 188.8.131.52.