Web Services and Applications Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
This release includes only resolved issues.
This release contains the following resolved issues:
Workspace Web Edition
For Callback Outbound interactions in preview mode, the Done button is now available as expected if an agent cancels or rejects the record. Previously, the Done button was missing if the agent opened the reschedule view before cancelling or rejecting the record. (HTCC-30541)
Workspace no longer becomes stuck for consulted agents if the consulting agent marks the chat as Done while the consultation chat is still active. (HTCC-30244)
No special procedure is required to upgrade to release 22.214.171.124.