|Maintenance Notice - PDF Generation|
|Dynamic PDF generation for web-based content is temporarily unavailable. This maintenance affects dynamic PDF files that are generated from either the HTML-based page or manual that you are viewing. Links that normally allow this functionality have been hidden, and will reappear as soon as the feature is restored.
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This release contains the following new features and enhancements:
Web Services API
- New parameter – lookupQueues (the default value is true) – is introduced to all digital media accept requests (ChatAccept, EmailAccept, FacebookAccept, TwitterAccept, WorkitemAccept). If set to false, inQueues will not be replaced by GWS URIs for these queues. (HTCC-30312)
This release contains the following resolved issues:
Workspace Web Edition
When Web Accessibility Tools are used with Workspace Web Edition (Agent Desktop), Call Duration and Hold Duration are now correctly accessible. (HTCC-30246)
No special procedure is required to upgrade to release 184.108.40.206.