8.5.202.90
Web Services and Applications Release Notes
Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
---|---|---|---|---|---|---|---|
09/21/21 | Hot Fix | X |
Helpful Links
Releases Info
Product Documentation
Genesys Products
What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
Workspace Web Edition
Workspace now correctly completes transfers and conferences to consulted external targets. Previously, in the following scenario, Workspace did not display the active consultation party for transfers and conferences:
- Team Communicator is configured to show CustomContact only.
- The agent is enabled to use favorites.
- Consultation is performed using Team Communicator Favorites or Recents.
(HTCC-31548)
Upgrade Notes
Refer to Upgrading Web Services and Applications in the Web Services and Applications Migration Guide for the procedure to upgrade to release 8.5.202.90.
This page was last edited on November 15, 2023, at 23:09.
Comments or questions about this documentation? Contact us for support!