8.5.202.91
Web Services and Applications Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 10/20/21 | Hot Fix | X |
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What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
Workspace Web Edition
Agents can now reschedule Predictive and Progressive Outbound campaign calls. Previously, in some scenarios, such as when OCS was delivering the call as a two-step transfer, the Reschedule call view did not display when an agent clicked Reschedule. (HTCC-31560)
Web Services API
To see the original message type of a chat message in the notifications sent on transcript updates, set the value of the includeMessageType option in the serverSettings of the applications.yaml file to true. The message type is sent as a messageType property of the message object in the MessageLogUpdated notification. The pre-existing type property, which has the Text value, is not changed by this update. (HTCC-31531)
The XStream library has been updated to version 1.4.18. (HTCC-31538)
Upgrade Notes
Refer to Upgrading Web Services and Applications in the Web Services and Applications Migration Guide for the procedure to upgrade to release 8.5.202.91.