|Maintenance Notice - PDF Generation|
|Dynamic PDF generation for web-based content is temporarily unavailable. This maintenance affects dynamic PDF files that are generated from either the HTML-based page or manual that you are viewing. Links that normally allow this functionality have been hidden, and will reappear as soon as the feature is restored.
You can group Places if, according to the call-processing algorithms, the calls have to be distributed among a set of Places under the control of CTI applications rather than through the ACD mechanisms of the Switch.
As an example, consider a call-parking service, where a routing application transfers a call to one of the ports assigned to a call-parking Place Group and attaches the information about the treatment to be applied to that call while it is parked.
|tenant_dbid||int||A unique identifier of a tenant. If specified, Configuration Server will return information only about the place groups that belong to this tenant.|
|place_dbid||int||A unique identifier of a place. If specified, Configuration Server will return information only about the place groups that include this place.|
|state||int||Current state of a place group (see CfgObjectState). If specified, Configuration Server will return information only about place groups that are currently in this state.|
|name||string||Name of a place group. Shall be specified as a character string. If specified, Configuration Server will return information only about the place group(s) with that name.|
|dbid||int||A unique identifier of a group. If specified, Configuration Server will return information only about this group.|
- groupInfo — A pointer to the structure CfgGroup containing general information about this group. Mandatory.
- placeDBIDs — A pointer to the list of identifiers of the Places that form this group. Note: Configuration Server does not place any restrictions regarding the types of DNs in the places that form a group.
The name of a place group must be unique within the tenant, but can coincide with the name of either an agent group or a DN group of the same tenant.
The name of a place group cannot be changed until there is at least one place listed in this group. See placeDBIDs property
Deletion of Place Group X will cause the following events set out in the order of arrival:
- Modification of campaignGroups of all campaigns that included Place Group X
- Deletion of Place Group X
<CfgPlaceGroup> <CfgGroup> <DBID value="106" /> <tenantDBID value="101" /> <name value="APlaceGroup" /> <capacityTableDBID value="0" /> <quotaTableDBID value="0" /> <state value="1" /> <capacityRuleDBID value="0" /> <siteDBID value="0" /> <contractDBID value="0" /> </CfgGroup> <placeDBIDs> <DBID value="111" /> <DBID value="112" /> </placeDBIDs> </CfgPlaceGroup>