Installation and Deployment
Task Summary: Genesys Knowledge Center
The following table outlines the task flow for installing Genesys Knowledge Center.
|1. Prepare your environment|
|2. Configure the Knowledge Center Cluster Application|
|3. Install the Knowledge Center Server|
|4. Install the Knowledge Center CMS||
|5. Install the Workspace Desktop Edition Plugin|
|6. Configure agent accounts|
|7. Configure Reporting|
This page was last modified on June 26, 2018, at 10:40.