The following table lists the Workbin privileges in the Interaction Workspace Workbin Privileges section of the Role Privileges tab that can be enabled for a role. Privileges are assigned as configuration options in the Role Privileges tab of the Role object in Genesys Administrator (refer to the Procedure: Creating a Role and allowing an Interaction Workspace privilege and assigning a Role to an agent or agent group).
|Workbins - Can Use My Workbins||The agent is permitted to access the My Workbins functions. Modified: 8.1.40x.xx|
|Workbins - Can Use My Team Workbins||The agent is permitted to access the My Team Workbin functions. Added: 8.1.40x.xx|
This page was last edited on May 28, 2013, at 16:03.
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