Jump to: navigation, search

Deployment Procedures

This chapter provides the procedures that are required to install and deploy Interaction Workspace in a Genesys 8 environment. The following task table provides an overview of how to set up your Genesys 8 Configuration Layer for Interaction Workspace, install and deploy Interaction Workspace, and perform additional (optional) installations. Refer to Framework 8.1 Genesys Administrator Help and Genesys Security Guide for detailed information on how to use Genesys Administrator and Management Framework to configure access permissions.

Preparing the Configuration Layer and Installing Interaction Workspace

Objective

Related procedures and actions

1. Preparing The Configuration Layer
2. Installing The Deployment Package
  1. Procedure: Installing Interaction Workspace Deployment Package on the Windows operating system
  2. (Optional) Install Language Packs for Workspace
3. (Optional) Deploying The ClickOnce Application On Your Web Server. Choose this option if you want to deploy Interaction Workspace as a ClickOnce application.
  1. Procedure: Deploying the Interaction Workspace downloadable package (ClickOnce) on your web server
  2. (Optional) Procedure: Installing the Interaction Workspace SIP Endpoint
  3. Procedure: Configuring Apache to enable the ClickOnce package
  4. Procedure: Configuration verification--Testing the client
4. (Optional) Installing The Interaction Workspace Developer Toolkit. Choose this option if you want to deploy the Interaction Workspace developer package.
  1. Procedure: Installing Interaction Workspace Customization on the Windows operating system
  2. (Optional) Procedure: Installing the Interaction Workspace SIP Endpoint
  3. (Optional) Install Language Packs for Workspace
5. (Optional) Installing The Interaction Workspace Application. Choose this option if you want to deploy a non-ClickOnce version of Interaction Workspace.
  1. Procedure: Installing the Interaction Workspace application on a client desktop
  2. (Optional) Procedure: Installing the Interaction Workspace SIP Endpoint
  3. (Optional) Procedure: Installing the Screen Capture Application
  4. (Optional) Installing Plug-ins for Interaction Workspace
  5. (Optional) Install Language Packs for Workspace
This page was last modified on January 6, 2015, at 11:06.

Feedback

Comment on this article:

blog comments powered by Disqus