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Configure the Frontend Server for UTF-8
- Your version of Configuration Server supports UTF-8 (version 8.1.200.04+).
- Navigate to your installation directory for the Frontend Server and open the launcher.xml file with a text editor. For example: C:\GCTI\Genesys Web Engagement\servers\frontend\launcher.xml.
- Find the parameter named useUTF8CfgSrvConnect.
- In the format element, change the default value to true. For example:
<parameter name="useUTF8CfgSrvConnect" displayName="useUTF8CfgSrvConnect" mandatory="true"> ... <format type="boolean" default="true" /> <validation /> </parameter>
- Save your changes.
This page was last edited on June 7, 2013, at 22:21.