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Backend Server Reference

DevGuide2.png Purpose: Lists all the options available for the configuration of the Web Engagement Backend Server application.
Backend Server Options List
Section Name Options
log
Configure the logs generated by the Backend Server

all
buffering
expire
segment
standard
trace
verbose

security
Settings for authentication for the REST API.

auth-scheme
user-id
password

service:wes
Settings for the web engagement service

wes.connector.chatServer.queueKey
wes.connector.chatServer.queueWebengagement
wes.connector.interaction.copyUserData
wes.connector.interactionServer.wcb.queueSubmit

service:wmdb
Settings to enable data retention.

wmdb.retention.entity.all
wmdb.retention.entity.<object>
wmdb.retention.time-unit

service:wmsg
Settings for the monitoring service

wmsg.connector.defaultEngagementChannel
wmsg.connector.engagementExpirationTime
wmsg.connector.interactionServer.queueAccepted
wmsg.connector.interactionServer.queueEngaged
wmsg.connector.interactionServer.queueFailed
wmsg.connector.interactionServer.queueQualified
wmsg.connector.interactionServer.queueRejected
wmsg.connector.ors.cmsPassword
wmsg.connector.ors.cmsUser
wmsg.connector.registrationFormExpirationTime
wmsg.connector.secureChat
wmsg.connector.scxml.appUrl
wmsg.connector.scxml.incomingInteractionQueue
wmsg.connector.wmdb.serverUrl
wmsg.connector.wns.showRegistrationForm

settings
General settings

event-mode
loadbalancer
ors

service:pacing
Settings for the pacing algorithm

pacing.connector.algorithm
pacing.connector.chatGroup
pacing.connector.optimizationGoal
pacing.connector.optimizationTarget
pacing.connector.refreshPeriod
pacing.connector.voiceGroup

This page was last modified on March 5, 2014, at 08:06.

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