Configure GRDT

Purpose: To configure Genesys Rules Development Tool.

Configure the Genesys Rules Development Tool

Purpose: To configure the Genesys Rules Development Tool for Genesys Web Engagement.

Prerequisites

• Genesys Rules Development Tool (deployed as Composer plug-in or independently in Eclipse), version 8.1.200.17 and higher, is installed.
• You enabled the Galileo update site in GRDT, as described in Installing the GRDT Component in the the Genesys Rules System Deployment Guide.

Start

1. Open Genesys Rules Development Tool by starting Composer or Eclipse.
2. Navigate to Window > Preferences. The Preferences dialog box opens.
3. Navigate to Genesys Rules System > Configuration Server. Edit the Configuration Server settings.
   • Enter the Configuration Server hostname. For instance, localhost;
   • Enter the Configuration Server port: 2020;
   • Enter the application name for the Rules Authoring Client application; for instance, RulesAuthoringClient.
   • In the Authentication section, enter the name and password for a user who can connect to the Configuration Server.
4. Click on the Apply button.
5. Navigate to Genesys Rules System > Repository Server. Edit the settings.
   • Enter the Repository Server hostname; for instance, localhost;
   • Enter the Repository Server port; for instance, 8020;
   • Enter the Servlet path; for instance, genesys-rules-authoring;
   • In the Authentication section, enter a name and password for a user who:
     • has Read and Execute permissions for the Genesys Rules Authoring client application (set up in the Configuration Server); this user must have explicit Read and Execute permissions or must belong to an access group with those permissions;
     • Belongs to a Role with the following privileges: Template - Create, Template - Modify, Template - Delete;
6. Click on the Apply button.
7. Navigate to Genesys Rules System > Template types. Check the following template types:
   • default without enabling the event supporting option.
   • web_engagement with enabling of the event supporting option.

Template types in Composer

End

Next Steps
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