Maintenance Notice - PDF Generation
Dynamic PDF generation for web-based content is temporarily unavailable. This maintenance affects dynamic PDF files that are generated from either the HTML-based page or manual that you are viewing. Links that normally allow this functionality have been hidden, and will reappear as soon as the feature is restored.


Note: Access to static files, including PDF files that are not dynamically generated from our web-based content, is unaffected.

Jump to: navigation, search

Genesys Web Engagement Deployment Guide

Genesys Web Engagement provides the ability to monitor, identify, and proactively engage web visitors in conversations that match business objectives. Customers are identified using robust business rules that provide a simple and comprehensive means for identifying key customers based on their behavior on your website and their value to your business.

Key customers are then evaluated, leveraging the full power of Genesys Orchestration, and the best candidates are matched with the best agents allowing you to better achieve your business objectives, including new customer acquisition, product sales, or customer support.

This page was last edited on April 19, 2013, at 17:47.

Feedback

Comment on this article:

blog comments powered by Disqus