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The History Tab

On this tab you can do the following:

  • To save multiple versions of the standard response, click Save to new version.
  • To choose the version that appears on the Standard Response pane, select the version and click Restore.

Restoring a version restores only the Text and Description parts of the standard response. For example:

  1. Version 1 of a standard response has an expiration date of December 10, 2010.
  2. Create a Version 2 with Never expire selected (no expiration date).
  3. Restore Version 1.
  4. The restored version has Never expire selected. The former expiration date of December 10, 2010 is not restored.
This page was last edited on December 17, 2013, at 18:53.
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