Use the schedule bidding window to bid on schedules. You can access a bidding scenario only during the Schedule Bidding Period (the time period between the Start Date/Time and End Date/Time for bidding).
TipYou will not see Bidding in the menu bar, if the Administrator in your contact center has not enabled it.
To access a bidding scenario:
- At any window, click the Bidding link on the menu bar.
- At the Bidding Scenarios View, select a bidding scenario.
- If no bidding scenarios are listed, there are no scenarios currently open for bidding.
- At the Bidding Assignment Pane, perform any of these tasks:
This page was last modified on July 5, 2019, at 08:20.