9.0.017.19

Widgets Release Notes

9.x

Release Date	Release Type	Restrictions
04/23/21	Update

Widgets is platform-independent software.You can deploy the installation package on any operating system that Widgets supports.

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Widgets

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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Handlebars.js library version is upgraded to 4.7.7, resolving a security issue. (CXW-251)

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In the WebChat Widget, a Co-browse session chat now sends a message with a Co-browse session identifier to automatically start Co-browse from the agent's end when there is low network bandwidth. Previously, it did not send a message with a Co-browse session identifier when there was low network bandwidth. (CXW-250)

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In the WebChat Widget, the screen reader's voice-over focus is now on the Cancel button when the End Chat alert dialog is displayed in iOS. Previously, voice-over focus was on the Close button. (CXW-238)

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In the WebChat Widget, when the End Chat alert dialog displays, the focus is now on the Cancel button. Previously, the focus was on the End Chat button. (CXW-215)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.017.19.