9.0.017.27

Widgets Release Notes

9.x

Widgets is part of 9.x starting in 8.5.006.07.

Release Date	Release Type	Restrictions
11/24/21	Update

Widgets is platform-independent software.You can deploy the installation package on any operating system that Widgets supports.

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Widgets

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issue:

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In WebChat, Client Messages are now displayed properly in the chat transcript after the connection is restored following a network disruption. Previously, during a network disruption, agents were able to view the contact's messages in the user interface; however these messages were not displayed in the chat transcript. (CXW-271)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.017.27.