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Widgets Release Notes

Widgets is part of 9.x starting in
Release Date Release Type Restrictions
11/12/19 Update

Widgets is platform-independent software. You can deploy the installation package on any operating system that Widgets supports.

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Releases Info

Product Documentation

Genesys Products

What's New

This release contains the following new features and enhancements:

  • Widgets has been localized into Dutch. This language support is integrated into the Installation Package; there are no separate Language Packs to install. (CXW-2628)

Resolved Issues

This release contains the following resolved issues:

The Send Message Widget now always publishes the form submitted event irrespective of submission status. Previously, it was published only when the form was successfully submitted. (CXW-2623)

Adding new lines in WebChat messages now works properly using Shift + Enter. Previously, new lines in messages would not display properly in the transcript when markdown was disabled. (CXW-2622)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on November 12, 2019, at 19:49.
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