9.0.017.12

Widgets Release Notes

9.x

Release Date	Release Type	Restrictions
11/30/20	Update

Widgets is platform-independent software. You can deploy the installation package on any operating system that Widgets supports.

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Widgets

Genesys Products

• List of Release Notes

What's New

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A proactive WebChat invite now reliably verifies if there is an active chat session before offering a new chat invite. Previously, in some cases, a second WebChat invite could be offered while a chat session was still active. (CXW-178)

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Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 9.0.017.12.