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9.0.017.12

Widgets Release Notes


Widgets is part of 9.x starting in 8.5.006.07.
Release Date Release Type Restrictions
11/30/20 Update


Widgets is platform-independent software. You can deploy the installation package on any operating system that Widgets supports.

Helpful Links

Releases Info

Product Documentation

Genesys Products

What's New


A proactive WebChat invite now reliably verifies if there is an active chat session before offering a new chat invite. Previously, in some cases, a second WebChat invite could be offered while a chat session was still active. (CXW-178)


Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 9.0.017.12.

This page was last edited on November 30, 2020, at 15:12.
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