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Widgets Release Notes

Widgets is part of 9.x starting in
Release Date Release Type Restrictions
10/23/20 Update

Widgets is platform-independent software. You can deploy the installation package on any operating system that Widgets supports.

Helpful Links

Releases Info

Product Documentation

Genesys Products

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

In the Webchat Widget, using the Firefox browser, the color contrast between the Type your message here placeholder text and the background is now adequate. Previously, the color contrast was not adequate, and did not meet the minimum 3:1 contrast ratio. (CXW-167)

In the Webchat Widget, when the user performs minimize/maximize actions by pressing Enter, the screen reader now reads only the widget status. Previously, the form fields were read by the screen reader whenever the widget was minimized/maximized. (CXW-161)

The WebChatService.getTranscript command now returns valid transcript data when the chat ends. Previously, the command returned an empty transcript. (CXW-157)

In the Callback Widget, form submission is now successful only if the date and time are selected along with other required fields when the immediateCallback configuration option is set to false. Previously, the user was able to submit the form successfully with the same configuration, without providing the date and time. (CXW-131)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on October 23, 2020, at 18:21.
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