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9.0.017.21

Widgets Release Notes


Widgets is part of 9.x starting in 8.5.006.07.
Release Date Release Type Restrictions
06/04/21 Update


Widgets is platform-independent software.You can deploy the installation package on any operating system that Widgets supports.

Helpful Links

Releases Info

Product Documentation

Genesys Products


What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


In the WebChat registration form, in mobile or full-screen mode, tabbing from each input field or button now works as expected. Previously, if the tab keys were used to navigate through the form, the tabbing would stop on the hidden emoji button. (CXW-253)


In the Sidebar Widget's menu items, the role and title attributes are now removed for cx-icon as per the Web Content Accessibility Guidelines (WCAG) standards. Previously, the cx-icon div tag had role="img" and title attributes, which resulted in missing alt text. (CXW-247)




Upgrade Notes

No special procedure is required to upgrade to release 9.0.017.21.

This page was last edited on June 4, 2021, at 15:25.
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