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Widgets is part of 9.x starting in

Widgets Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
09/05/18 General Platform Independent

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Releases Info

Product Documentation

Genesys Products

What's New

This release contains the following new features and enhancements:

  • Genesys Widgets now supports fetching estimated wait time (EWT) for a single virtual-queue or for a group of virtual-queues.
  • A fully qualified domain name (FQDN) is no longer required for cookies to persist across page refreshes. Test environments like 'localhost' or direct IP addresses are now compatible with our cookies. Previously, cookie-based features like WebChat restore did not function on a site without a FQDN.

Resolved Issues

This release contains the following resolved issues:

The Authorization header is now passed correctly when lazy-loading Genesys Widgets. (CXW-1793)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on April 25, 2019, at 19:24.
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