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9.0.015.11

Widgets Release Notes


Release Date Release Type Restrictions
11/29/19 Update


Widgets is platform-independent software. You can deploy the installation package on any operating system that Widgets supports.

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Releases Info

Product Documentation

Genesys Products


What's New

This release contains the following new features and enhancements:

  • The new Offers Widget is now redesigned and available with the Engage plugin, which supports multiple layouts and rendering options. (CXW-2423)



Resolved Issues

This release contains the following resolved issues:


Callback, and other Widgets, now display correctly on mobile devices. Previously, while a Widget was opened and minimized on a mobile device, opening a new Widget didn't display anything. (CXW-2680)


The WebChat Widget now avoids making duplicate start chat requests when starting a new chat session. Previously, multiple start chat API requests were made when opening WebChat in lazy load mode, along with autosubmit. (CXW-2673)




Upgrade Notes

No special procedure is required to upgrade to release 9.0.015.11.

This page was last edited on September 14, 2020, at 20:08.
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