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9.0.017.18

Widgets Release Notes


Release Date Release Type Restrictions
04/09/21 Update


Widgets is platform-independent software.You can deploy the installation package on any operating system that Widgets supports.

Helpful Links

Releases Info

Product Documentation

Genesys Products


What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


In the WebChat Widget, localization strings now apply as expected and error messages display in the correct language. Previously, the WebChat Widget used the default language strings in some error messages. (CXW-232)


In the WebChat Widget, with cometd and async enabled mode, you can now send and receive messages after a lost connection is restored. (CXW-231)




Upgrade Notes

No special procedure is required to upgrade to release 9.0.017.18.

This page was last edited on April 9, 2021, at 13:57.
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