9.0.017.00

Widgets Release Notes

9.x

Release Date	Release Type	Restrictions
05/15/20	Update

Widgets is platform-independent software. You can deploy the installation package on any operating system that Widgets supports.

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Widgets

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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Widgets has improved compatibility with iOS VoiceOver swipe controls to keep focus within the WebChat widget while it is running in full-screen mobile mode. Previously, the cursor moved outside the widget to the background page. (CXW-49)

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Widgets no longer causes excessive CPU usage in iPhones. Previously, there was a problem with a runaway loop that could cause excessive CPU usage when running Widgets in Safari browsers. (CXW-52)

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Pressing the space bar in the SendMessage registration form now adds a space rather than attempting to submit the form. Previously, pressing the space bar while filling out the registration form would submit the form rather than enter a space into the input field. (CXW-22)

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In the WebChat registration form, the correct field is now the focus after closing a validation error. Previously, the wrong input field would be highlighted and focused after a validation error when submitting the WebChat registration form. (CXW-23)

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Widgets has an improved outline thickness on focusable elements to increase contrast for accessibility requirements. Previously, the outline thickness was not sufficient, causing accessibility issues. (CXW-50)

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Filtered messages now has no effect on Rich Media. Previously, there was an issue where incoming filtered messages could dismiss Quick Replies. (CXW-25)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.017.00.