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9.0.011.00

Widgets Release Notes


Widgets is part of 9.x starting in 8.5.006.07.
Release Date Release Type Restrictions
05/10/19 Update


Widgets is platform-independent software. You can deploy the installation package on any operating system that Widgets supports.

Helpful Links

Releases Info

Product Documentation

Genesys Products


What's New

This release contains the following new feature and enhancement:

  • WebChat now supports multiple rich messages inside a horizontal carousel view, allowing more than one rich message template to be shown in a single message. This new carousel view also allows you to easily navigate between each rich message using the left and right navigation arrows. (CXW-2066)



Resolved Issues

This release contains the following resolved issue:


In the WebChat Widget, users no longer have to click multiple times to insert emojis or add attachments. Previously, on some iOS devices, users had to click more than once on these icons before the click was detected by WebChat. (CXW-2180)


Upgrade Notes

No special procedure is required to upgrade to release 9.0.011.00.

This page was last edited on May 24, 2019, at 12:40.
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