secured
Section: cassandra
Default Value: false
Valid Values: true, false
Changes Take Effect: After restart
Introduced: 8.5.207.05
If true, Cassandra must use TLS to connect to the cluster.
create-tables
Section: cassandra
Default Value: false
Valid Values: true, false
Changes Take Effect: After restart
Discontinued: 8.5.303+
If true, creates the missing tables in an existing GMS keyspace. Note that the default keyspaces are gsg and gsg_dd.
strategy-class
Section: cassandra
Default Value: SimpleStrategy
Valid Values: SimpleStrategy, NetworkTopologyStrategy, or cassandra-topology
Changes Take Effect: After restart
Discontinued: 8.5.207.05
Specifies the strategy class that Cassandra uses for the cluster. Valid values are:
- SimpleStrategy, which defines a single cluster without multiple Data Centers.
- NetworkTopologyStrategy, which is a network strategy in conjunction with the cassandra-topology properties file (located in the install configuration directory for each Cassandra instance), defines the Data Centers for the Cassandra cluster. Multiple Data Centers are typically geographically dispersed.
8.5.207.05
Genesys Mobile Services Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 12/21/18 | Update | X | X |
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What's New
This release contains the following new features and enhancements:
- A new API was added to query a Callback using its ID. See the Callback Service API for further instructions.
- Genesys simplifies GMS deployments with Cassandra by deprecating old options and introducing new ones. For further details, refer to Configure an External Cassandra.
- The following options were deprecated: strategy-class, create-schema, and cassandra-schema-delay.
- The following options were introduced: create-tables and secured.
- Support for filtering services by user. See Login, Roles, and Permissions and Adding your Service to Virtual Service Groups for further details.
- The Callback service no longer initializes the global variable ActivityName.
- In the Context Services UI, the Journey Timeline can now display a Conversation in the reverse order with latest events displayed on top of the history.
Resolved Issues
This release contains the following resolved issues:
GMS now correctly sets the _CB_N_CUSTOMER_ABANDONED_WHILE_WAITING_FOR_AGENT reporting value is to 1 when the customer abandons while waiting for an agent. (GMS-7283, GMS-7295)
Now, if the system connects with a FAX machine, the Callback service recognizes the FAX machine and properly sets the dial_result field to FAX. Previously, when a FAX machine was connected, the Callback service set the dial_result field to PERSON. (GMS-7070)
Now, if the Chat Server fails to execute a request with error codes 8198, 8242, or 8224, GMS replies with the error code 249 and the message Media Server was not able to execute request, in addition to the ReferenceId information. Previously, GMS returned the Chat Server code and description received from the Chat Server. (GMS-6951)
Third-party components for the GMS server were updated to fix some Common Vulnerabilities and Exposures (CVEs). (GMS-6943, GMS-7208)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.207.05.