8.5.207.07
Genesys Mobile Services Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 02/27/19 | Hot Fix | X | X |
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What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
In the customer-first scenario, while connecting to the selected agent, if the customer disconnects immediately after the agent connects, the reporting KVPs no longer show COMPLETED.ABANDONED_IN_QUEUE. (GMS-7460)
The timing issue that caused an incorrect callback status when the agent accepts the callback has been fixed. (GMS-7392)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.207.07.
This page was last edited on February 27, 2019, at 16:22.
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