Genesys Mobile Services Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
This release includes only resolved issues.
This release contains the following resolved issues:
In the customer-first scenario, while connecting to the selected agent, if the customer disconnects immediately after the agent connects, the reporting KVPs no longer show COMPLETED.ABANDONED_IN_QUEUE. (GMS-7460)
The timing issue that caused an incorrect callback status when the agent accepts the callback has been fixed. (GMS-7392)
No special procedure is required to upgrade to release 8.5.207.07.