8.5.000.12
Genesys Mobile Services Release Notes
| Release Date | Release Type | Restrictions | AIX | HP-UX PA | HP-UX IPF | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|---|---|
| 03/03/14 | Hot Fix | X | X |
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New in This Release
This is a hot fix for this product. This release does not contain new features or functionality.
Corrections and Modifications
This release also includes the following corrections or modifications:
GMS now sends the correct attached data to Chat Server. Previously, GMS was sending incorrect attached data for FirstName, LastName, and EmailAdress. (GMS-1336)
GMS chat no longer encounters a conversion issue involving multi-byte characters encoded in UTF-8. (GMS-1331)
The refresh time for chat events has been decreased to two seconds. Previously, the notification period to receive events was five seconds (maximum). (GMS-1332)
GMS now forwards customized user data to Chat Server. Request parameters starting with ATTACH_ that are passed in the Create chat interaction request, are treated as user data and are attached to the chat interaction. (GMS-1327)
The following new methods have been added to provide access to storage associated with a service. For further information, see the Genesys Mobile Services API Reference.
- GET service/{service id}/storage - retrieves the entire list of key/value pairs
- GET service/{service id}/storage/{key}- retrieves individual value (binary or text)
- POST service/{service id}/storage - creates new
- POST service/{service id}/storage - updates existing Key/values are always in the body. An individual key update through the URL is not supported.
(GMS-1330)
GMS now supports additional NoticeType events for Chat sessions:
- NoticeType.Custom—This is part of the chat transcript event.
- customNotice—This event can be sent using the GMS Chat API with the following path:
POST /genesys/1/service/{serviceId}/ixn/chat/customNotice
The message parameter will contain the custom message.
(GMS-1328)