8.5.100.05

Genesys Mobile Services Release Notes

Release Date	Release Type	Restrictions	AIX	HP-UX PA	HP-UX IPF	Linux	Solaris	Windows
06/03/15	General	Under Shipping Control				X		X

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Genesys Mobile Services

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List of Release Notes

New in This Release

This release is under shipping control. This section describes new features that were introduced in this release of Genesys Mobile Services.

Genesys Mobile Services:

• Chat Push Notification—Chat Push Notification has been enhanced to handle disconnections due to client applications in background state.
• Chat scenario—The client timeout no longer applies to chat sessions that have not yet connected with an agent.

Context Services:

• This release contains no new features or functionality for Context Services.

Corrections and Modifications

This release also includes the following corrections or modifications:

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If a user application attempts to schedule a callback outside of office hours, the callback API returns a proposal of 5 time slots within the next 24 hours. Previously, the callback API was allowing to schedule callbacks outside of office hours. (GMS-2036)

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