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Genesys Mobile Services Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
07/29/16 Hot Fix X X

Helpful Links

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:


If the _status_notification_target and _callback_events_list options are both set in the Callback service configuration and if the _status_notification_target option is not set in the _callback_events_list Transaction List object, then Callback now uses the _status_notification_target value configured in the Callback service. Previously, in this scenario, the _status_notification_target option defined in the Callback service was ignored. (GMS-3699)

You can now configure your firewall to allow HTTP messages matching the /internal/* pattern and ensure that notifications and metrics are submitted. Previously in this scenario, an HTTP 401 error would have been returned because authentication information was missing. (GMS-3690)

If the first selected agent does not answer the call, the callback strategy now correctly selects another agent. (GMS-3653)

Context Services

The vertical timeline of the Context Services interface no longer fails to render if it contains a state whose media type cannot be found. Previously, the interface may have failed to render when the mapping of the Business Attributes was not correctly set in the business-attribute section of the Context Services application. (GMS-3737)

Genesys Mobile Services

GMS no longer throws the IllegalArgumentException: Cannot convert date error that blocked the display of the Service Management UI. (GMS-3702)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on December 14, 2017, at 14:54.
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