Genesys Mobile Services Release Notes
This release contains the following new features and enhancements:
Genesys Mobile Services
- Support for URS-based dialing in GMS Callback application—You can now enable this feature by setting _urs_ewt_estimation_method=ursdial in your configuration. Use of this feature is highly recommended to ensure efficient use of agent resources.
Note: You must upgrade URS to 8.1.400.07 or greater if you plan to use this feature.
This release contains no resolved issues.
No special procedure is required to upgrade to release 18.104.22.168.
This page was last edited on July 10, 2015, at 19:32.