8.5.231.02

Genesys Mobile Services Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
03/10/22	Update			X			X

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Genesys Mobile Services

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List of Release Notes

What's New

This release contains the following new features and enhancements:

• A new option, _urs_ideal_expression, is introduced to enable the Universal Routing Set Ideal Agent functionality as described in Using Agent Skills for Ideal Agent Selection. (GMS-8517)

Resolved Issues

This release contains the following resolved issues:

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The following changes address the CVE-2019-16869 vulnerability.

• Netty-handler is updated from version 4.0.56 to version 4.1.73.
• Netty-all is removed.
• Netty-* jars are updated from version 4.1.53 to 4.1.73.

(GMS-8607)

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Now, with the new option _ixn_update_data_time_to_wait, you can increase the time to wait while updating the interaction data in Callback User-Terminated scenarios (5 seconds, by default). Previously, the time to wait was set to one second only and was not configurable. As a result, in case of overloads, the timeout may have expired and prevented the data update. (GMS-8539)

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Now, GMS can transfer or send passwords from the GMS Admin UI to backend controllers. Previously, GMS was replying with HTTP/1.1 401 Unauthorized although correct credentials were provided. (GMS-8531)

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Upgrade Notes

Further instructions are available in the upgrade section of the Genesys Mobile Service Deployment Guide.