8.5.217.01

Genesys Mobile Services Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
03/06/20	Update			X		X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Genesys Mobile Services

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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GMS nodes can now establish notifications to Chat Server instances of various versions. Chat Server 8.5.3+ is required to use this feature. Previously, GMS nodes could establish connections to Chat Server instances of the same version only and ignored Chat Server instances of a different version. (GMS-7978)

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If you cancel a callback using Admin UI, GMS now correctly frees the corresponding callback slot and allows you to create a new callback in this slot. Previously, the cancellation using Admin UI did not release the booking of the desired slot period and, in some scenarios, users were unable to schedule a new callback in the same slot. (GMS-7961)

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Upgrade Notes

Further instructions are available in the upgrade section of the Genesys Mobile Service Deployment Guide.