8.5.202.92

Web Services and Applications Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
11/03/21	Hot Fix			X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Web Services and Applications

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issue:

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Web Services API

Web Services now provides the correct agent settings that are assigned through VirtualAgentGroups. Previously, agents could experience intermittent issues when settings from VirtualAgentGroups weren't applied correctly while using Workspace Web Edition. (HTCC-31571)

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Upgrade Notes

Refer to Upgrading Web Services and Applications in the Web Services and Applications Migration Guide for the procedure to upgrade to release 8.5.202.92.